Our Approach

We are passionate about providing work place refreshments to all sizes of business. Many small businesses find traditional vending solutions prohibitive due to the cost, as we have solutions for any size business and install selected equipment free on loan or via a lease, we can always find a suitable solution for your company. As we ourselves are a small family run firm, we pride ourselves on being able to provide bespoke solutions tailored to what you need rather than what fits with us.

Our Story

Breaktime Coffee and Vending is the beverage and machine supply side of our sister company, Snack in the Box Southampton, who in turn are a franchise of the Montagu group, one of the largest vending suppliers in the country. This enables us to provide quality equipment and products straight to you.

We purchased the business in 2019 and since James and Tracey took over the business they have grown it extensively and increased the areas we are operating in. Backed by their small, family orientated team the main aim is customer satisfaction and service.

In 2021 we gained “approved distributor” status with Coffeetek, having been using their machines since we started. We are able to supply and service all of Coffeetek and Azcoyen machines with the back up of the manufacturer. In 2022 we also began supplying new and remanufactured equipment from Westomatic.

In 2023 we partnered with Nayax to offer their card readers for resale to our customers, as with all our other products we offer a full consultation service to ensure you are getting exactly what you need and not wasting your money on products that won’t benefit you.

Technology

We appreciate that our customers want to pay with convenient methods, that is why we accept card payments via our website, where possible we also fit all our vending machines with card readers and do not add any surcharge to the cost of the products for paying by card.

We use the latest vending machine management technology so we know when the machine is running low on products, it usually tells us when it is broken too so we can dispatch an engineer as soon as we can.

All our engineers are equipped with the latest equipment they need including laptops that connect to the machines allowing us to update them swiftly and deal with any errors that occur.

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